Customer service assistant
Switzerland, Ticino, Lugano, Science, Customer Service
| Work location: | Switzerland, Ticino, Lugano |
|---|---|
| Sector: | Science |
| Role: | Customer Service |
| Branch: | W&W Logo Colore |
| Date of last update: | 11/05/2026 2026-08-11 |
Job description
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For an important international organization operating in the medical-scientific sector, we are looking for a
CUSTOMER SERVICE ASSISTANT
The selected candidate will join the Membership & Registration team and will be mainly responsible for reviewing, updating and cleaning data within the company CRM system.
Main Responsibilities
• Review and update data within Salesforce CRM
• Identify and manage duplicates, inconsistencies and missing information
• Validate and correct administrative and account data
• Ensure database quality, accuracy and consistency
• Support administrative and customer service activities within the department
Requirements
• Diploma or university degree
• Previous experience in administrative roles or data cleaning/data entry activities
• Strong analytical skills and ability to handle repetitive tasks with precision
• Familiarity with IT tools, databases and CRM systems (SalesForce)
• Excellent knowledge of English and Italian
We offer:
• International and structured working environment
• 1-year temporary contract with possibility of renewal
• Workplace: Lugano
View details
| Type of contract: | Fixed-term contract |
| Employment duration: | contratto di un anno |
Skills required
English
Salesforce
CRM
customer service
data analysis
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